According to statistics, up to 90% of international tourists and up to 70% of non-local residents choose restaurants based on ratings. Additionally, about 50% in both groups read reviews of restaurants and cafes before making a decision to visit.
Analysis and monitoring Details
Ratings and reviews do not always reflect reality, but people generally prefer not to visit restaurants and cafes with ratings below 4 stars. This is especially true for non-local residents and even those who live or work far from such establishments. We offer both package review posting services and scheduled publication of reviews for cafes and restaurants. The quantity of required review materials should correspond to the flow of restaurant or cafe visitors, as well as the current state of reviews about the establishment. Typically, we recommend maintaining a rating level of around 4.6–4.8 stars to ensure a positive reputation for the cafe or restaurant. It is also crucial to respond to every negative review with an apology and publicly post a reply to the complaint, regardless of its nature.
Main Services
Reputation Monitoring
Ongoing control of the information environment. Both automated and manual methods. We conduct continuous monitoring of the following information channels:
- Reviews
- Media Publications
- Social Networks
- Video Platforms
- Mentions Online
Reputation Safety Net
We are the first agency offering preventive measures to protect your online reputation.
- Reputation Content Management and News
- Controlled Negative Publication
- Enhancing Positive Reviews and Materials
- Media Collaboration
Video Reviews Preparation
Independent preparation of reviews in the form of long reads and/or positive video reviews based on the "mystery shopper" concept. Special programs for:
- Construction Companies
- Banks
- Hotels
- Restaurants
- Auto Services
- Manufacturers
Review Posting
We post reviews not only on specialized platforms but also on hundreds of relevant forums and social media groups using the "XRumer" system.
This approach not only improves our client's reputation but also significantly increases brand and web resource mentions, positively affecting marketing.
Marketplace Sellers
We create a positive image "turnkey" for your marketplace store. Main services for marketplace sellers:
- Purchases and unpacking with reviews, including video reviews.
- Enhancing product images through positive reviews.
- Removing compromising and negative content about products.
- Outsourced quality and customer service department for handling critical issues.
Removal of Intimate and Pornographic Content
Life events can lead to different outcomes. We help you remove intimate materials from the Internet.
- Complete removal of intimate or pornographic materials
- Replacing material and/or reducing credibility (photo/video editing)
- Identity mixing (used in complex cases, including for former adult actresses)