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When choosing hotels, potential guests pay close attention to ratings and reviews left by previous visitors. Ratings below 8/10 or 4/5 significantly impact both the number of tourists willing to stay at such a hotel and the hotel's pricing strategy.
Analysis and monitoring Details
Of course, it’s impossible to perform miracles and turn a 2-star hotel into a flagship of the Kempinski group, even in reviews. However, creating an ideal profile of the accommodation for the selected target audience is entirely feasible, even for a small guesthouse. This is precisely what our company specializes in. As with any other areas of review placement, we always recommend a classic approach to handling negative reviews—through official responses, apologies, and quality control with constant monitoring of online reputation.
Main Services
Reputation Monitoring
Ongoing control of the information environment. Both automated and manual methods. We conduct continuous monitoring of the following information channels:
- Reviews
- Media Publications
- Social Networks
- Video Platforms
- Mentions Online
Reputation Safety Net
We are the first agency offering preventive measures to protect your online reputation.
- Reputation Content Management and News
- Controlled Negative Publication
- Enhancing Positive Reviews and Materials
- Media Collaboration
Video Reviews Preparation
Independent preparation of reviews in the form of long reads and/or positive video reviews based on the "mystery shopper" concept. Special programs for:
- Construction Companies
- Banks
- Hotels
- Restaurants
- Auto Services
- Manufacturers
Review Posting
We post reviews not only on specialized platforms but also on hundreds of relevant forums and social media groups using the "XRumer" system.
This approach not only improves our client's reputation but also significantly increases brand and web resource mentions, positively affecting marketing.
Marketplace Sellers
We create a positive image "turnkey" for your marketplace store. Main services for marketplace sellers:
- Purchases and unpacking with reviews, including video reviews.
- Enhancing product images through positive reviews.
- Removing compromising and negative content about products.
- Outsourced quality and customer service department for handling critical issues.
Removal of Intimate and Pornographic Content
Life events can lead to different outcomes. We help you remove intimate materials from the Internet.
- Complete removal of intimate or pornographic materials
- Replacing material and/or reducing credibility (photo/video editing)
- Identity mixing (used in complex cases, including for former adult actresses)