Regular monitoring of the informational background, whether for organizations or individuals, is essential to identify reviews, publications, or other content that may contain negativity. It is necessary to respond to arising challenges as quickly as possible. Depending on the level of publicity, monitoring can be conducted monthly, weekly, or even several times a day.
Analysis and monitoring Details
While it is relatively straightforward to track popular platforms—where subscribing to major media resources and review platforms allows for direct notifications and updates—what about thousands of other informational platforms that lack such features? This includes smaller review sites and mid-sized or small-scale media outlets. Monitoring negativity and reviews on social networks (such as Facebook, VK, Odnoklassniki, LinkedIn, etc.), messengers, Telegram groups, and channels is even more complex.
Our company has developed methods for manual monitoring of negativity, reviews, and publications. Additionally, we provide automated tools designed exclusively for our company that can "alert" users promptly about the appearance of negativity across a wide range of Internet resources, social networks, and communication channels. The automated system "SERMonitor" can detect up to 70% of new informational materials in a timely manner and instantly send notifications to designated recipients via Email and Telegram.
Main Services
Reputation Monitoring
Ongoing control of the information environment. Both automated and manual methods. We conduct continuous monitoring of the following information channels:
- Reviews
- Media Publications
- Social Networks
- Video Platforms
- Mentions Online
Reputation Safety Net
We are the first agency offering preventive measures to protect your online reputation.
- Reputation Content Management and News
- Controlled Negative Publication
- Enhancing Positive Reviews and Materials
- Media Collaboration
Video Reviews Preparation
Independent preparation of reviews in the form of long reads and/or positive video reviews based on the "mystery shopper" concept. Special programs for:
- Construction Companies
- Banks
- Hotels
- Restaurants
- Auto Services
- Manufacturers
Review Posting
We post reviews not only on specialized platforms but also on hundreds of relevant forums and social media groups using the "XRumer" system.
This approach not only improves our client's reputation but also significantly increases brand and web resource mentions, positively affecting marketing.
Marketplace Sellers
We create a positive image "turnkey" for your marketplace store. Main services for marketplace sellers:
- Purchases and unpacking with reviews, including video reviews.
- Enhancing product images through positive reviews.
- Removing compromising and negative content about products.
- Outsourced quality and customer service department for handling critical issues.
Removal of Intimate and Pornographic Content
Life events can lead to different outcomes. We help you remove intimate materials from the Internet.
- Complete removal of intimate or pornographic materials
- Replacing material and/or reducing credibility (photo/video editing)
- Identity mixing (used in complex cases, including for former adult actresses)